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Service Directory

We have included our full list of IT services on this page but just in case we have missed any out, please feel free to contact us and we will be delighted to help. 

For more information on any of the services, please click the headings.

• Application and System Migration

• Anti Virus Solutions

• Backup Solutions

• Computer Repairs/Upgrades

• Consultancy Services

• CRM Solutions

• Disaster, Data Recovery Services

• E-Marketing Solutions

• Hardware and Software Procurement

• Helpdesk Support Services

• Home Computer Services

• IT Support Contracts (Temporary and Fixed)

• Mobile Working

• Networking (Design, Configuration and Implementation)

• Network Health Check

• Office Relocations

• Project Management Solutions

• Remote Support

• Security

• Server Design and Build

• Software Development

• Technical Strategy Development

• Onsite Troubleshooting

• Virtual Office Solutions

• Virus Removal

• VPN and Remote Access

• Website Design

• Wireless Solutions

Application and System Migration for Small to Medium Business Birmingham

This service area is designed for major system updates and also if customers require a data entry service. We can manage the whole process or provide areas of support where required.  Contact us now for more information.   Return to top of page

Anti Virus Solutions for Small to Medium Business Birmingham

All business networks have critical data and this data needs to be protected from virus attacks. We can provide solutions for single or enterprise systems. Also, we can monitor this on your behalf and prevent problems from occurring in the first instance.  Contact us now for more information.

Backup Solutions for Small to Medium Business Birmingham

Data backup is crucial but what’s more important is restoring that data in the event of problems. We can provide free health checks of your systems to ensure that data is being backed up as it should be. Also, we can arrange a remote backup service which does this all automatically for you securely.  Contact us now for more information.  Return to top of page

Computer Repairs/Upgrades for Small to Medium Business Birmingham

Repairs and upgrades can prove costly especially if you are in the hands of incompetent and rogue staff. Even High Street retailers and famous PC stores are guilty of this. This is becoming an increasingly common problem. We ensure that we only replace parts that require replacement with brand new ones. Your old parts are given to you, no work is completed without your prior consent and your agreement of the price. We have business contracts with DELL and other hardware/software suppliers so you can be sure of a great deal. Contact us now for more information.

Consultancy Services for Small to Medium Business Birmingham

Unsure about your business direction, want to create a vision? Need some advice and support around your business and IT services area, how to make them work together? No problem, we can help and our initial consultation is free and informal. Remember, IT is not just about computers, used in the right way, it can make your business efficient and profitable. Contact us now for more information.  Return to top of page

CRM Solutions for Small to Medium Business Birmingham

Not managing your customers efficiently, keep forgetting to call people when you said you would. You know that most businesses neglect their most vital customer group…… their existing customers! We specialise in CRM Solutions which allow you to track monitor and be proactive in engaging with your customers needs. Proven to improve sales!  Contact us now for more information.  Return to top of page

Disaster, Data Recovery Services for Small to Medium Business Birmingham

What happens when you have a system crash, data is lost and it seems unrecoverable? We can help rescue data and get you up and running again in no time. Also, we can work with you to develop a systems chart and what actions to take if problems occur again. Contact us for more information.

E-Marketing Solutions for Small to Medium Business Birmingham

Permission based email marketing can attract click through response rates of over 10%, significantly higher than the 2% average for direct mail. Also, it can be significantly cheaper than traditional postal direct mail as there are no print costs. We can manage your whole email campaign and provide real time results. Remember, if you can't monitor it, you can't manage it!  Contact us now for more information.  Return to top of page

Hardware and Software Procurement for Small to Medium Business Birmingham

Not sure if you are paying too much for your hardware and software? Chances are you probably are…… we have business contracts with DELL and other major suppliers allowing us to purchase quality hardware and software. Best part is we can pass these benefits onto you. Contact us now for more information.  Return to top of page

Helpdesk Support Services for Small to Medium Business Birmingham

We have an effective Helpdesk Service in which all your support incidents are managed against a mutually developed Service Level Agreement to ensure prompt incident resolution.  Are you able to keep track of all your IT assets, do you have an equipment refresh strategy, not sure which of your equipment gives you the most trouble etc? If you don’t know any of these then you will have an unmanageable situation. Contact us now for more information.  Return to top of page

Home Computer Services

We also have a retail division which can cater for all your home computer services needs including wireless setup, virus removal, pc repairs and upgrades.  You can enjoy the same level of professionalism as our business clients.  Contact us now for more information.  Return to top of page 

IT Support Contracts (Temporary and Fixed) for Small to Medium Business Birmingham

IT support contracts have been a popular and cost effective way of managing your IT infrastructure. We offer quarterly, bi annual and annual maintenance contracts. Furthermore, we include free Account Management meetings to ensure that everything runs smoothly throughout the duration of your contract with us.  Contact us now for more information.  Return to top of page

Mobile Working for Small to Medium Business Birmingham

We are becoming an increasing mobile workforce, however, some staff are still based in office locations but we all require access to the same information, processes etc? How can this be achieved without duplicating data or systems? We specialise in mobile solutions to equip any of your mobile users with the support they need.  Contact us now for more information.  Return to top of page

Networking (Design, Configuration and Implementation) for Small to Medium Business Birmingham

Need a network or thinking of upgrading to a new system? Some smaller business don’t require a major network with a server, don’t be fooled in thinking that a networked system costs thousands of pounds to develop and implement. Whatever, your business needs, we can help manage the whole process from start to finish.  Contact us now for more information.  Return to top of page

Network Health Check for Small to Medium Business Birmingham

Unsure if your network is not running as it should? Need some impartial advice regarding the current setup with a view to maximising the return on your investment? We operate a free health check and can provide a recommendations report.  Contact us now for more information. 

Office Relocations for Small to Medium Business Birmingham

Moving offices can be as stressful as moving house. When you change locations, can you afford for your systems to be down whilst this is happening. Also, not sure how it’s all going to work at the new premises? No problem, we can project manage the whole process and liaise with all the required parties to ensure that your business does not face major IT disruptions.  Contact us now for more information.  Return to top of page

Project Management Solutions for Small to Medium Business Birmingham

Similar to above, we can project manage any business and/or IT related programme you may have. This can include, installation of a new system from a third party supplier, not sure what questions to ask the new suppliers, are they selling you things you actually need etc? We will always act on your behalf and best interests whatever the situation.  Contact us now for more information.  Return to top of page

Remote Support for Small to Medium Business Birmingham

When you have computer problems or unsure of how to do something, wouldn’t it be great if you could take your hands off your keyboard and let an expert logon to your machine as if they were sitting there? Well that’s how our remote desktop tool works. With your permission, we can log onto your machine safely and securely to resolve issues as if we were there ourselves.  Contact us now for more information.  Return to top of page

Security for Small to Medium Business Birmingham

How secure is your company network? Do you have a controlled password policy, worried that staff may be logging on and installing things they shouldn’t be onto company machines? The list just goes on…… we can perform a detailed audit of your systems and look at best way of protecting your systems.  Contact us now for more information.  Return to top of page

Server Design and Build for Small to Medium Business Birmingham

Are you unsure what system you should be looking at for your business? Worried that an unscrupulous company will try to sell you a system that is overkill for what you need? We can design any type of network which meets your business needs and is scalable.  Contact us now for more information.  Return to top of page

Software Development for Small to Medium Business Birmingham

Do you require a bespoke system or perhaps are unsure which system is right for you? We can help in doing a full system analysis of your business process and map this to a system which works for you and your staff.  Contact us now for more information.  Return to top of page

Technical Strategy Development for Small to Medium Business Birmingham

A Technical strategy is just as important as a business plan if not more. Reason being, this will build and support the infrastructure that delivers your business. We can design and develop a strategy which encompasses all the elements required in running a successful infrastructure.  Contact us now for more information.  Return to top of page

Onsite Troubleshooting for Small to Medium Business Birmingham

Problems with your systems can be very annoying and frustrating. What happens when you cannot sort this by yourself? We conduct onsite troubleshooting visits based upon a fixed pricing structure so that you are fully aware before we are onsite what the costs are.  Contact us now for more information.  Return to top of page

Virtual Office Solutions for Small to Medium Business Birmingham

To support mobile working, Virtual Office solutions are becoming popular. You can have a website, non-geographical phone number, faxes which come straight to your email inbox, access to the Internet and to your databases anywhere. We can help setup up any of these components.  Contact us now for more information.  Return to top of page

Virus Removal for Small to Medium Business Birmingham

Problems with your computer can be very annoying and frustrating. For example, why is your machine running really slow, is your homepage changing by itself? Do you get unexplained error messages appearing, mysterious blue screens, machine keep hanging in the middle of those important tasks.  Annoying isn't it, troubleshooting for the end user can be very difficult and if you have virus problems, this can prove impossible.

We are specialists in virus/troubleshooting issues, we will always ensure that your machine is clean and will recommend a suitable solution to ensure that you don't end up in the same situation again. Remember, prevention is better than cure!  Contact us now for more information.

VPN and Remote Access for Small to Medium Business Birmingham

Flexible working is great way of maintaining a good work-life balance. Imagine, if for a couple days a week, you or your staff could work from home or anywhere in fact but as if you were sitting in the office being able to access your company databases, files and emails etc? Well…….we can provide a safe and secure method for you to do this.  Contact us now for more information.

Website Design for Small to Medium Business Birmingham

Do you require a website? No problem, one of our core services is the development of websites and we offer a range of packages (flash and non flash) to suit all budgets and business requirements. Website packages start from as little as £199, see our websites page for more information.

Wireless Solutions for Small to Medium Business Birmingham

Wireless networking has become very popular throughout the home and business. The freedom and flexibility to surf the net, access data and share information without wires is very convenient. However, there are many dangers associated with an unsecured wireless network including identity theft, hacking of your system and un-authorised usage of your internet connection. To ensure you are not a victim of these dangers, contact us today, we can setup your network using high security and industry standard encryption.  Contact us now for more information.

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